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faq

FAQFrequently Asked Questions


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The COP28 Virtual Ocean Pavilion is an online platform which aims to raise the visibility of the ocean and showcase why the ocean matters in climate negotiations and to all life on our planet. A virtual format ensures that the Pavilion is able to respond to changes in the COP28 schedule and will reach a much wider audience than just those able to attend COP28.
No, you will only need access to the internet.
You will be able to explore many of the great features that the pavilion offers (a User Guide is available within the VOP platform):
  • Join live panel sessions
  • Explore our ocean exhibition
  • Access on-demand events/videos
  • Watch interviews
  • Discover the Treasure Trove
  • Engage with experts
Access to events will be online and you can participate anywhere that you have Internet access with the events accessible from desktop, mobile and tablet devices.
Google Chrome, Safari, Firefox, and Edge.
Yes.
Yes. Similar to a “cart”, you will be able to add documents to your “Delegate Bag” and email the content to yourself.
A Delegate Bag is a virtual briefcase where you can save documents from a booth. You can access files in your Delegate Bag for 2 weeks after the event and email them to yourself or others.
Contact the Pavilion Secretariat (sdavidson@globaloceanforum.com) or email usamak@vfairs.com for any technical assistance.
Yes via on-demand. Events will be open for the entire duration of the pavilion (22 November – 12 December 2023) but with access to on-demand resources until 12 January 2024.
Your login details will be emailed to you ahead of the event.
You will be able to chat with exhibition booth organizers during designated times. For any questions, contact the Pavilion Secretariat [sdavidson@globaloceanforum.com].
Yes. Only the exhibitor you are chatting with will be able to see your messages.
No.
Go to your profile by clicking the downward arrow next to your name at the upper right hand corner of the screen. Click "View certificate" then click the certificate icon to download your certificate.